Privacy Policy - Peak Chemical Supply

Peak Chemical Supply, Effective Date: 06-16-2026

1. Introduction

Peak Chemical Supply (“we,” “us,” “our,” or “Company”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website peakchemical.com (the “Site”) and make purchases from us.

Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use the Site or purchase our products.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

When you create an account or make a purchase, we collect:

Name and Contact Information: Full name, email address, phone number
Age Verification: Date of birth
Address Information: Billing address, shipping address
Payment Information: Credit card number, payment method (processed securely through third-party payment processors; we do not store full card details)
Account Information: Username, password, account preferences
Research Information: Industry selection, research affiliation or institution (if provided)
Communications: Messages, inquiries, and customer service correspondence

2.2 Automatically Collected Information

When you use the Site, we automatically collect:

Device Information: Browser type, operating system, device type
Usage Information: Pages visited, time spent, links clicked, products viewed
IP Address and Location: General geographic location (city/region level)
Cookies and Tracking Data: Unique identifiers for your sessions and preferences

2.3 Information from Third Parties

Payment processors (Stripe, PayPal, etc.) provide transaction confirmations and fraud detection data
Shipping carriers provide delivery tracking information
Analytics providers (Google Analytics, etc.) provide usage data

3. How We Use Your Information

We use the information we collect for:

3.1 Account Management

Creating and maintaining your account
Authenticating your login
Storing your preferences and order history
Communicating with you about your account

3.2 Order Fulfillment

Processing and shipping your orders
Calculating taxes and shipping costs
Sending order confirmations, tracking information, and delivery updates
Handling returns and refunds
Resolving order disputes

3.3 Fraud Prevention and Security

Detecting and preventing fraudulent transactions
Verifying payment authorization
Protecting against chargebacks
Monitoring for abuse or misuse

3.4 Legal Compliance

Complying with applicable laws, regulations, and legal processes
Responding to lawful requests from government agencies
Maintaining records for tax and accounting purposes
Enforcing our Terms of Service and other agreements

3.5 Marketing and Communications

Sending newsletters and promotional content (only if you’ve opted in)
Informing you of new products, sales, or updates
Conducting surveys or requesting feedback
Retargeting you with ads on third-party platforms (if you’ve consented)

3.6 Business Operations

Analyzing Site usage and customer behavior
Improving our Site, products, and services
Conducting market research
Creating aggregated, anonymous statistics

3.7 Customer Service

Responding to your inquiries
Troubleshooting technical issues
Providing support and assistance

4. How We Share Your Information

We share your information only as necessary and with appropriate safeguards:

4.1 Third-Party Service Providers

We share information with:

Payment Processors: Third-party payment processing services (to process transactions)
Shipping Carriers: Third-party shipping and logistics providers (to ship orders)
Email Providers: Third-party email service providers (to send newsletters and communications)
Analytics Providers: Third-party analytics services (to analyze Site traffic)
Customer Service Platforms: Third-party customer support platforms (to manage support tickets)

These service providers are contractually obligated to use your information only as necessary to provide services to Peak Chemical Supply and to maintain the confidentiality of your data.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

Valid court orders or subpoenas
Investigations by law enforcement or government agencies
Required disclosures under applicable regulations
Protection of our legal rights or the safety of others

4.3 Business Transfers

If Peak Chemical Supply is merged, acquired, or sold, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.

4.4 Public Information

If you make any information public through the Site (e.g., reviews or comments), that information may be visible to other users and is no longer protected as private.

4.5 No Third-Party Marketing

We do NOT share your personal information with third-party marketers or advertisers for their independent marketing purposes without your explicit consent.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Account Information: Retained for as long as your account exists, plus [INSERT TIMEFRAME, e.g., 2 years] after account closure
Order Information: Retained for [INSERT TIMEFRAME, e.g., 7 years] for tax and legal compliance
Payment Information: Not retained beyond the time necessary to process your transaction (stored by payment processors, not by Peak Chemical Supply)
Age Verification (DOB): Retained as long as necessary for account compliance; deletion available upon request
Marketing Information: Retained until you unsubscribe or request deletion
Cookies: Typically expire within [INSERT TIMEFRAME, e.g., 1-2 years]

You may request deletion of your personal information at any time, subject to legal retention requirements.

6. Your Rights and Choices

6.1 Access and Portability You have the right to request a copy of the personal information we hold about you in a portable format.

6.2 Correction You may correct inaccurate or incomplete information by updating your account or contacting us.

6.3 Deletion You may request deletion of your personal information, subject to our legal obligation to retain certain data (e.g., tax records).

6.4 Marketing Communications You may opt out of promotional emails by:

Clicking the “unsubscribe” link in any marketing email
Updating your account preferences
Contacting us directly

6.5 Cookie Management You may disable cookies in your browser settings. However, disabling cookies may affect Site functionality and your ability to access certain features.

6.6 Do Not Track Some browsers include a “Do Not Track” feature. We do not currently respond to Do Not Track signals, but you can disable cookies or opt out of analytics through your browser settings.

7. Security

We implement industry-standard security measures to protect your information, including:

Encryption of sensitive data during transmission (SSL/TLS)
Secure password storage (hashing and salting)
Limited access to personal information (restricted to authorized personnel)
Regular security audits and updates
Compliance with PCI DSS standards for payment data

However, no security system is 100% secure. We cannot guarantee absolute protection against unauthorized access, hacking, or data breaches. You use the Site at your own risk.

8. International Data Transfers

If you are located in the European Union or other jurisdictions with strict data protection laws:

8.1 GDPR Compliance (EU Users) If you are in the EU, your data is protected under GDPR. Your rights include:

Right of access
Right of correction or deletion
Right to restrict processing
Right to data portability
Right to object to processing
Right to lodge a complaint with your data protection authority

For EU data subjects, Peak Chemical Supply bases data processing on:

Your consent (for marketing)
Contract performance (for order fulfillment)
Legal obligation (for tax and legal compliance)

8.2 Data Transfers Your information may be transferred to and processed in the United States or other countries that may have different data protection laws than your home country. By using Peak Chemical Supply, you consent to such transfers. We will implement safeguards (such as Standard Contractual Clauses) to protect your data during international transfers.

9. Children and Minors

Peak Chemical Supply is not intended for anyone under 21 years of age. We do not knowingly collect personal information from individuals under 21. If we become aware that we have collected information from someone under 21, we will delete that information immediately.

10. Third-Party Links

The Site may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing your information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You may request what personal information we collect, use, and share
Right to Delete: You may request deletion of your personal information
Right to Opt-Out: You may opt out of the sale or sharing of your personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at [INSERT EMAIL]. We will verify your identity before fulfilling your request.

12. Cookies and Analytics

12.1 Cookies We use cookies and similar technologies for:

Session management and authentication
Storing preferences (language, layout, etc.)
Analytics and traffic monitoring
Fraud prevention
Retargeting advertisements

12.2 Google Analytics We use Google Analytics to understand how users interact with the Site. Google Analytics collects information such as:

Device type and operating system
Pages visited and time spent
Geographic location (at a general level)
Referral sources

Google’s privacy policy is available at https://policies.google.com/privacy.

12.3 Advertising We may use retargeting pixels or cookies to display advertisements to you on third-party platforms based on your Site visits. You may opt out through:

Google Ads Settings: https://adssettings.google.com
Network Advertising Initiative (NAI): https://optout.networkadvertising.org

13. Modifications to Privacy Policy

Peak Chemical Supply reserves the right to modify this Privacy Policy at any time. Significant changes will be communicated via email or by posting a notice on the Site. Your continued use of the Site following any modification constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:

Peak Chemical Supply, Inc. Email: blouden@peaknootropics.org

For GDPR or CCPA-related inquiries, include “PRIVACY REQUEST” in the subject line.

By using Peak Chemical Supply, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Appendix: Data Processing Summary

Data Type	Purpose	Retention	Sharing
Email, Name	Account creation, communication	Duration of account + 2 years	Payment processors, email providers
DOB	Age verification, account compliance	Account duration or as legally required	Not shared
Billing/Shipping Address	Order fulfillment, tax compliance	7 years	Shipping carriers, payment processors
Payment Info	Transaction processing	Not retained (processor-stored)	Payment processors only
Industry Selection	Customer profiling, research	Duration of account	Not shared
IP Address, Cookies	Security, analytics, fraud prevention	1-2 years	Analytics providers, internal
Usage Data	Site improvement, analytics	1-2 years	Analytics providers, internal